Volunteer Center Upcoming Trainings

Volunteers are the lifeblood of many nonprofit and public agencies and enable agencies to deliver on their missions. Yet learning how to recruit, manage and motivate people along with your legal obligations is difficult to pick up on one’s own. Join us at our trainings for nonprofit agencies. We can help you gain the skills and resources you need to build and maintain volunteer support. We offer trainings in both Alameda and Contra Costa County.

Registration and advance payment are required for every session. Please call Heidi Denzler-Halsey at (925) 472-5760 or contact us by email if you have questions.

Some classes are offered by Hanson Bridgett LLP in partnership with the VCEB. Hanson Bridgett LLP is proud to provide trainers in order to enhance the capacity of 600 nonprofits in Alameda and Contra Costa Counties.


Upcoming Sessions:

Digital Marketing for Nonprofits

Image Workshop

Create the Board You Want …By Fixing Yourself

Beyond Wheelchairs – Are you really ADA compliant?

Volunteer Management 2 – Orientation, Training, Supervision & Recognition

Effective and Appropriate Workplace Investigations:  What You Don’t Know Can Hurt You

Effective and Efficient Meetings

Resolving Conflict for Non-professionals

Coming soon:   When a Salary is Not Enough – Important Information about Classifying Your Employee

Angry Parent or Effective Boss?  Managing Employees’ Performance & Dealing with Disciplinary Issues

Workplace Investigations

Course Description

What You Don’t Know Can Hurt You

When are you required to investigate? Can you demand confidentiality? What if people refuse to participate? Do you have to share the results of the investigation? With whom?  The laws are changing and your policies and procedures need to as well.

Wednesday July 23, 2014                  2:00PM – 4:00PM

The English Center

Jack London Square

66 Franklin Street #220     Oakland

To Register for the Oakland Location: Click Here

Cost*:     $35 for Member Agencies

$50 for Non Member Agencies

*  There is a $10 non-refundable registration fee.  Registration is in accordance to VCEB Policy

Facilitator:   Sarah Mott (see Bullying Workshop for Bio)

Digital Marketing for Non-Profits

Course Description

Digital Marketing for Non-Profits

Social Media, blogging and other digital marketing tools look like lifesavers for organizations with small budgets, but making the most of these affordable tools takes focus, planning and time. Learn how to create a proper digital media strategy and plan to maximize the value of these important communication tools with the limited time and money you have for community outreach.

You will leave this session with a clear understanding of the pros and cons of each digital marketing tool, an outline for your own content strategy, and a structure for how to create and apply a digital marketing program for your organization

Wed June 18, 2014       9-10:30AM Check-in begins at 8:45AM

Concord Police Department

1350 Galindo Street   Concord

To Register: Click Here

Cost*: $  35.  for Agencies listed with VCEB

$ 50.  for  Agencies not registered with VCEB

* There is a $10 non-refundable registration fee.  Registration in accordance to VCEB Policy

Facilitator:  Kern Lewis is a  Senior Marketing Consultant with two decades of experience in strategic marketing and product development initiatives; new product launches and multi-channel communications programs that have generated millions of dollars in revenue growth.   He is strong at conceptualizing and implementing creative marketing strategies; has managed internal creative agencies and  is experienced at managing public relations programs.

Image Workshop

Course Description

Wardrobe for Opportunity Image Workshop

In face-to-face, verbal encounters a critical first impression is based primarily (more than 55%) on appearance and body language.  A recent study of over 150 employers found that the number one reason for rejecting an applicant after the first interview was a low rating on presence and impression.  Does your appearance send the right message at work?  Could you attend a meeting at a moment’s notice and not be concerned about your image that day?

Everyone can use and edge up on the competition.  Every employee in your organization is a reflection of you and your company. A professional, polished image instills confidence in your employees as well as your clients.

Our High Impact Image workshop is an invaluable experience for upwardly mobile executives, professionals and salespeople who want to project a positive professional image for every occasion.  We will help you discover a high-impact image that feels right-and looks great to clients, colleagues, peers and superiors. This seminar is both “diagnostic” and “prescriptive.” It helps you assess your image and then provides specific suggestions for enhancing it-while having fun!

What We Will Cover:

  • The importance of image to your professional success
  • Your self-image and your external image
  • How your professional image influences your performance and the way others respond to you
  • The key elements of image
    • Wardrobe do’s and don’ts in a professional environment
    • Make-up and grooming
  • Nonverbal communication
    • Etiquette & Protocol
  • Other factors affecting your image
  • Putting it all together – your total executive image

Tuesday June 24, 2014                      11AM – 12PM

Wardrobe for Opportunity

570   14th Street  Suite 5                Oakland

To Register: Click Here

Cost*:     $10

*  There is a $10 non-refundable registration fee.  Registration is in accordance to VCEB Polic

Creating the Board You Want

Course Description

Create the Board You Want…By Fixing Yourself

  • Passive boards
  • Micro-managing boards
  • Disruptive board members
  • Boards that won’t raise money or follow-through on their commitments
  • Boards that simply frustrate the heck out of us and defy all understanding.

We point our fingers and roll our eyes at THEM. But what if you discovered that the solution is not to change THEM? What if you could change the dynamics by making a few changes to the system or the structure or your approach? We will look at the many ways we unintentionally create unsupportive boards and how, with some intention and clarity, we can create the boards we want.

June 25, 2014            11AM – 1 PM Check-in begins at 10:45AM

Concord Police Department

1350 Galindo Street   Concord

To Register: Click Here

Cost*:  $    75.  for Agencies listed with VCEB

$    125.   for Agencies not registered with VCEB

Fee includes brown bag lunch and materials.

* There is a $10 non-refundable registration fee.  Registration in accordance to VCEB Policy

Facilitator:  Liz Callahan MA, ACC, has been consulting with nonprofit organizations since 1993 and spent more than 20 years working in nonprofit organizations, in academia, and in government prior to that.  She co-founded The CBO Center in 2006, a nonprofit management support organization serving the East Bay, and recently returned to private practice following its merger with CompassPoint Nonprofit Services.

Liz’s work is in organizational and individual transformation. Her deep knowledge of nonprofits and the environment in which they do their work, along with her own experience as an executive director and her extensive and ongoing training in a variety of methodologies, give Liz an uncommon perspective on how to create change. Liz’s consulting areas include: governance, planning, leadership development, strategic partnerships, post-merger consolidation, team effectiveness, project management, and Matrix Management 2.0™. She coaches individual leaders, boards of directors, leadership teams and collaborations, and has developed and delivered workshops in board governance, organizational accountability, project management, the board/e.d. relationship, meeting design and facilitation, and team effectiveness. She describes BoardWorks™ as “the jewel in the crown” of her workshop portfolio.

Liz is an ICF-certified executive coach, a trained Organization & Relationship Systems™ coach, and a certified Team Diagnostic™ coach.  She holds a Master’s degree in Psychology from New School University in New York City.

Effective and Efficient Meetings

Course Description

Effective and Efficient Meetings – Are They Possible?

All of us spend a lot of time in meetings.  Learn some practical tools and techniques to make them more productive and maybe shorter!  You will experience real life ways to facilitate the everyday meetings, plus hints to help you handle a challenging one.  There are many ways that you as a facilitator or participant can make them more engaging and worthwhile.  These skills are needed by all staff, volunteers and board members.

July 24, 2014          3-4:30PM Check-in begins at 2:45PM

Salvation Army

2794 Garden Street      Oakland

To Register for Oakland LocationClick Here

Cost*:  $  35.  for Agencies listed with VCEB

$ 50.  for  Agencies not registered with VCEB

* There is a $10 non-refundable registration fee.  Registration in accordance to VCEB Policy

Facilitator:  Jo A.S. Loss (see bio under Perfecting Your Elevator Pitch above).

Beyond Wheelchairs

Course Description

Are You Really ADA Compliant?

Disability access laws require more than most agencies realize.

Is your website accessible?  Are you responsible for the building?  What if it’s an historic building?  Learn 20 things you can do to protect yourself and your agency from the fastest growing source of litigation against small businesses in California.

* Offered in partnership with Hanson Bridgett LLP.

July 23, 2013      9-11am      Check-in begins at 8:45AM

Concord Police Department

1350 Galindo Street    Concord

To Register: Click Here

There is a $10 non-refundable registration fee for this Pro-Bono legal workshop.  Registration priority given to member agencies.  Registration in accordance with VCEB Policy.

Facilitator:  Kurt Franklin Partner, Hanson Bridgett LLP

Mr. Franklin has practiced labor and employment law for almost 20 years.  He has trial and appellate practice experience which involve discrimination in the workplace.

In addition, Mr. Franklin has advised and defended 100s of businesses, local governments, and the State of California regarding state and federal civil rights laws that protect non-employees that interact with your business.  These “other” civil rights laws include the Americans with Disabilities Act (ADA), the Unruh Act and the California Disabled Persons Act.

Volunteer Management #2

Course Description

Orientation, Supervision and Recognition

“Just jump in!  Let me know if you have any questions”.  Need a more formal orientation and training process?  Learn how to keep you volunteers motivated, feeling appreciated and coming back for more.

  • Orientation training vs. in-service training
  • Retention – keep them happy and coming back
  • Understanding internal and external motivators
  • Develop and implement a recognition program

July 16,  2014    11:30AM – 1:30PM   bring a bag lunch

Concord Police Department

1350 Galindo Street    Concord

To Register: Click here

Cost*:  $  35.    for Agencies listed with VCEB

$ 50.    for  Agencies not registered with VCEB

*There is a $10 non-refundable registration fee.  Registration in accordance to VCEB Policy

Facilitator:  Dee Dee Robillard is a Project Coordinator at the Volunteer Center of the East Bay.  At VCEB she handles the giant Week of Caring and Share the Spirit programs.  In addition she manages the website, social media and VCEB’s dedicated volunteers.

Resolving Conflict for Non-Professionals

Learn practical tips and techniques for working out issues with volunteers, co-workers and friends.  These points will aid you in creating win/win situations and negotiating positive outcomes for small and large challenges.  Come gain skills that you can use both professionally and personally.

August 6, 2014        3-4:30pm Check in begins at 2:45pm

Concord Police Department        1350 Galindo Street        Concord


$35 for Member Agencies

$50 for Non Member Agencies

To Register:  Click here

Facilitator:  Jo A.S. Loss joined the Volunteer Center in May 2012 as Executive Director.  Jo comes with a rich history of volunteerism, notably with the California State PTA where she served as President in 2009-2011. During more than twenty years of service to California’s children and families, Jo held positions as Vice President of Education, Vice President of Leadership Services and served on many statewide committees and commissions.  She was appointed to the State Superintendent of Schools Preschool to College Council for six years. Jo is a seasoned public speaker and has offered workshops on dozen of topics.  Jo is currently a Trustee on the Board of Education for Castro Valley Unified School District, having served as a locally elected official for nineteen years.

Cancellation and Refund Policy:

There is a $10 non-refundable registration for all trainings.  Cancellations received without sufficient notice or those who are a no-show are not entitled to a refund.  Registrants who cancel will not receive materials.

VCEB reserves the right to cancel an event due to low enrollment, or other circumstances which would make the event non-viable.  If VCEB cancels an event, all effort will be made to provide sufficient notice and paid registrants will be given a full refund.

If you register for a workshop or seminar during the 48 hours before the start, please call or email VCEB to confirm that the workshop is meeting as planned.

If you have any questions, please contact:

What others are saying about training classes:

I want to thank you for putting on such a great Volunteer Management Training yesterday. It was wonderful to hear about other organizations and their volunteer programs, and to receive so much great advice on how to build and manage a better volunteer program. I am so excited to revamp our volunteer program and create a workplan based on the tips that you provided yesterday. I look forward to attending additional trainings (budget allowing) in the future.

– Alicia Gallo, Outreach Coordinator
Richmond Main Street Initiative